Communication
Communication History
The immutable record of outbound parent communication. Each entry names the person who approved it, so accountability never sits with the model.
Sent today
Matching history fixtures in your scope
Delivered
Historical fixture status
Failed delivery
Requires manual contact verification
Median dwell time
No timestamped approval event store is connected
Delivery log
Every message that left the platform, who approved it, and how many policy checks it passed. Delivery failures are never retried automatically.
Delivery reliability
Outcomes across the last 24 hours of released messages.
- Delivered457%
- Opened by guardian114%
- Queued114%
- Failed delivery114%
- Median approval dwell time
- Unavailable
- Policy checks passed
- 100%
- Automatic resend on failure
- Disabled
Failed deliveries are never auto-retried
2 messages failed today on gateway route GW-04 within an 11-minute window. The contact record is verified by a person before anything further is sent, because a repeated send to an unverified number is a governance failure, not a retry.
AI governance in this module
Nothing below the analytics tier executes without an authorised human decision, and consequential decisions are never initiated by the intelligence layer.
Runs automatically
Delivery outcomes, open rates and dwell-time distribution are recorded automatically and retained for 24 months.
Requires authorisation
Failed deliveries are flagged and a follow-up is drafted — but the send stays blocked until someone verifies the contact record.
Human decision only
A repeated send to a guardian, or any message carrying a consequence, is released by a person and logged against their name.