Communication
Parent Communication
Nothing reaches a guardian without passing a policy check and a named human decision. This workspace shows the current state of that pipeline and everything waiting inside it.
Awaiting approval
Seeded pending drafts in your scope
Approved today
Historical entries marked today
Sent today
4 delivered · 1 opened · 1 queued
Failed delivery
Historical delivery failures in your scope
Delivered
Historical fixture statuses
Response rate
1 opened of 5 delivered/opened entries
Parent Communication
Every message passes a policy check and a named human decision before it reaches a guardian.
Pending Drafts
5
Approved Today
3
Sent Today
3
Failed Delivery
1
Controlled send pipeline
Trigger
Attendance and fee rules fired
5 today
AI Draft
Generated from approved templates
5 today
Policy Check
All 28 drafts cleared policy
5 today
Human Approval
Waiting on an authorised decision
5 today
Send
31 dispatched today
3 today
Audit
Immutable log on send
3 today
Controlled send pipeline
A message cannot leave the platform until every gate below has been passed by a person.
1. Trigger
5Attendance and fee rules fired
2. AI Draft
5Generated from approved templates
3. Policy Check
5All 28 drafts cleared policy
4. Human Approval
5Waiting on an authorised decision
5. Send
331 dispatched today
6. Audit
3Immutable log on send
Channel readiness
Live channel connections are not configured in this environment. Historical demo entries do not represent live connectivity.
Detected patterns
Backlog, dwell time and delivery reliability, with the proposal attached to each.
Communication
Parent communication backlog
- Fact
- 28 communication drafts are waiting for approval, 21 of them generated in the last 24 hours.
- Trend
- Median approval dwell time is 7.4 hours, up from 4.1 hours a week ago.
- Suggested action
- Batch-review the oldest 12 attendance escalations to restore the follow-up SLA for guardians.
Communication
Communication delivery failures clustering
- Fact
- 2 of 31 messages sent today failed delivery and required a fallback channel.
- Trend
- Both failures share the same gateway route and occurred within an 11-minute window.
- Suggested action
- Verify the guardian contact record for both families before any further reminders are sent.
AI governance in this module
Nothing below the analytics tier executes without an authorised human decision, and consequential decisions are never initiated by the intelligence layer.
Runs automatically
Backlog size, approval dwell time and delivery reliability are measured continuously and reported without intervention.
Requires authorisation
The AI drafts from approved templates only. Every draft passes a policy check and then waits in the Approval Center for a named person to release it.
Human decision only
Escalations, disciplinary notices and any message carrying a consequence are released by a person. The intelligence layer never sends them.